LEGAL & CUSTOMER INFORMATION
Privacy Policy
Apka Jyotish respects the personal information you share when you use our website, order a personalized report, use a free tool or book an online consultation.
Information we collect
Depending on the service you use, we may collect your name, email address, phone number, birth date, birth time, birthplace, questions or concerns, and floor plans or other files you choose to upload. For marriage matching, the information may relate to two people and you should only submit the other person's information if you have permission to do so.
How we use it
We use the information only for operating the service you requested, preparing your personalized astrology or Vastu report, providing an online consultation, processing and confirming the order, communicating about delivery, preventing abuse, and maintaining basic business records.
Payments
Payments are processed by Razorpay. We do not store your full card, UPI credential or bank-account payment credentials on the Apka Jyotish website.
Where data is stored
Website order data and uploaded files are stored using Cloudflare services, including Cloudflare KV and Cloudflare R2. We may also use service providers necessary to operate the website, payment flow and transactional email.
Sale of personal data
We do not sell your personal information.
Retention and deletion
We keep information for as long as reasonably needed to prepare and deliver the requested service, maintain order records, resolve support issues and meet applicable legal or accounting obligations. You can contact us at [email protected] to ask about access, correction or deletion of information, subject to any records we are legally required to retain.
Security
We use reasonable technical and organizational safeguards, but no internet service can guarantee absolute security.
Children
Our paid services are intended for people who are legally able to enter into a transaction. A parent or guardian should be involved where appropriate.
Changes
We may update this policy when our services or legal requirements change. The latest version published on this page applies from its stated publication date.
[CHECK: add effective date before legal sign-off]